Digital Technology Utilization, Library Service Quality and User Engagement in Developing Philippine Academic Library

The research examined the relationship between digital technology utilization, library service quality and user engagement in the developing Philippine Academic Library. This is grounded in the TAM model and the SERVQUAL framework, sought to address the gap in understanding the digital adoption in provincial academic institutions. Data was gathered from 231 students at Pilar Community College using a descriptive correlational research design and a structured and reliable survey questionnaire.