August 4, 2025Open Access

A Human–AI Compass for Sustainable Art Museums: Navigating Opportunities and Challenges in Operations, Collections Management, and Visitor Engagement

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AI shows promise in enhancing operational efficiency within art museums, optimizing resources and marketing strategies.
Integrating AI in collections management improves organization and accessibility of digital art collections through automation.
Visitor engagement benefits from AI technologies like chatbots and personalized recommendations, enhancing the overall experience.
Human oversight remains crucial, addressing the ethical and practical challenges of implementing AI in the cultural sector.

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Case studies reveal AI enhances collections management and visitor engagement in museums, suggesting a need for human oversight.

Avlonitou et al. (2025) studied this question.

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