Review explores robotic process automation in financial processes, highlighting barriers and future directions in enterprise resource planning systems.
Complex financial processes are being managed by the use of Enterprise Resource Planning (ERP) systems, such as PeopleSoft Financials and Oracle. Even with the capabilities, a lot of workflows are still manually intensive, which results in ineffectiveness and a greater possibility of errors. Robotic Process Automation (RPA) can now be considered as an option to fill the gap of automation of task-based processes guided by rules, which are usually related to financial processes. The review explores the manner in which RPA is incorporated through PeopleSoft Financial processes with performance enhancements, frameworks of implementation, case study results, and technical factors. Important obstacles like customization of systems, governance, and barriers to integration are also addressed. At the end of the review, possible future directions of intelligent automation in ERP systems will be described: cognitive RPA, AI-enhanced decision making, and common interoperability guidelines.
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C. P. Mishra (2025) studied this question.
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