Observational analysis reveals job satisfaction boosts employee performance among civil servants, indicating work engagement is key.
This study investigates the role of organizational commitment in moderating the relationship between job satisfaction and employee performance through work engagement at the National Population and Family Planning Agency (BKKBN) of Banda Aceh. The population for this research comprises all civil servants (ASN) at the Agency, totaling 654 ASNs, while the sample includes 220 respondents. The analytical method employed is Structural Equation Modeling (SEM). The results indicate that job satisfaction positively affects work engagement, job satisfaction also positively affects employee performance, and work engagement further positively affects employee performance. Additionally, organizational commitment is shown to influence employee performance. Importantly, work engagement mediates the impact of job satisfaction on employee performance, while organizational commitment moderates the impact of job satisfaction on employee performance.
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Aini et al. (2025) studied this question.
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