Observational analysis reveals various operational difficulties in virtual workplace management, suggesting new HR strategies are necessary.
Covid outbreak scenario in the entire world has made the organisations to rethink about their functioning with adoption of technology, Artificial Intelligence(AI). The role of HR department has become significant in designing and implementing HR policies that suit to the organisational needs arising due to pandemic situation. The workplace/employee management virtually has become significant priority to increase the effectiveness and efficiency. At this juncture, HR departments are focussing on identifying operational difficulties and challenges and formulating strategies to handle them effectively. HR strategies to a large extent focus on interpersonal relations, establishing effective communication mechanism, leadership development, performance and continuous improvement for keeping the employees engaged on a sustained basis. During pandemic, new and different challenges have emerged in these areas. Managing all these issues, managing teams virtually, engaging the employees virtually to make them feel that they are not socially isolated from their company, handling the stress among employees arising due to continuous virtual meetings and seminars are big challenges for HR managers. The major objectives of this study are to identify various virtual challenges and operational difficulties faced by HR in the organisations. The study will be primarily based on primary data. The study tries to analyse how these challenges are dealt with. The study also tries to offer suggestions to handle the challenges.
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Sunkara et al. (2021) studied this question.
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