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August 21, 2025Frontiers in SociologyOpen Access

The presentation of self in the age of ChatGPT

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AI influences professional competence by reshaping how work is staged and perceived, enabling varied roles for humans and machines.
Using large language models like ChatGPT, the paper highlights how AI handles routine tasks, leaving more visible work to humans.
The argument is supported by Goffman's dramaturgical sociology, emphasizing symbolic interaction in workers' management of expertise.
The findings call for a re-evaluation of policy responses to automation with a focus on real human experiences and interactions.

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This article demonstrates how AI impacts professional competence and automation in workplaces, highlighting impression management dynamics.

Klowait et al. (2025) studied this question.

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This article demonstrates how AI impacts professional competence and automation in workplaces, highlighting impression management dynamics.