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August 22, 2025Open Access

Ticketless ID Operated Queue Management Optimization with SMS Notification and Voiceover Feature

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Developmental research highlights improved service delivery in academic settings using a ticketless system and SMS notifications.

The session management system significantly reduced waiting times and enhanced user experience.
The results showed a high rating for efficiency and maintainability, based on feedback from users.
Employing Agile methodology, the system improved administrative operations through real-time SMS notifications.
Developed as a scalable model, the ticketless system can adapt to different institutional environments.

MSIT Michael R. Ramoga (2025) studied this question.

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