Building Resilience Public Organizations Through Technological Innovation In Public Services In Indonesia

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Technological innovation improves service efficiency in public organizations, enhancing resilience against crises.
Findings show that innovation accelerates administrative processes while strengthening organizational capacity.
A descriptive qualitative approach employed in the analysis involved interviews and document reviews within government institutions.
Challenges such as infrastructure disparities and low digital literacy hinder sustainable organizational resilience efforts.

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Descriptive qualitative analysis shows technological innovation improves public services efficiency in Indonesia, highlighting challenges.

Sahabuddin et al. (2025) studied this question.

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Descriptive qualitative analysis shows technological innovation improves public services efficiency in Indonesia, highlighting challenges.