Qualitative analysis reveals the integration of cognitive, emotional, and moral-social intelligence may enhance institutional performance.
Leadership in the 21st century faces unprecedented complexity, requiring more than just Cognitive Intelligence (CI), with the ability to analyze, strategize, and make logical decisions. While CI remains foundational to organizational performance, recent scholarship has highlighted the increasing importance of Emotional Intelligence (EI), while Moral-Social intelligence (MSI), seem to be the last and almost forgettable anchors of leadership. This study examines how each of these intelligences contributes to institutional productivity, employee morale, ethical practices, trust, and long-term sustainability, both in isolation and in combination. Adopting a qualitative multiple-case study design, data were collected from five institutions spanning in education, health, and business sectors in Kenya. Participants included 15 leaders and 25 employees, selected through purposive sampling to ensure diversity of leadership contexts and styles. Data collection involved semi-structured interviews, document analysis, and limited observation. Thematic analysis, guided by Braun and Clarke’s framework, was used to extract patterns related to each type of intelligence and its organizational outcomes. The findings reveal that while each form of intelligence contributes uniquely to institutional performance, none is sufficient on its own. However, when CI, EI, and MSI are integrated, institutions benefit from enhanced performance across all dimension, strategic, relational, and ethical growth. Thus, the study proposes The Tri-Intelligence Leadership Framework (TILF), representing the“third side of the coin” which transcends the traditional dualities of leadership and offers a comprehensive lens to understand and cultivate effective institutional leadership.
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Njeri Kiaritha (2025) studied this question.
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