Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
September 10, 2025Journal La BisecomanOpen Access

Analysis of Healthcare Services Based on Local Wisdom and Holistic Care in Relation to Patient Loyalty

View Full Paper
Ask AI
Bookmark
Share

Authors

RCRina Asih Budi CahyaningrumMuhammadiyah University of SurakartaMIMuzakar IsaMuhammadiyah University of SurakartaSSSiti SoekiswatiMuhammadiyah University of Surakarta

Discussion

Loading...

Member takes

Implication

Quantitative analysis reveals that local wisdom and holistic care enhance hospital image and patient satisfaction, implying strong ties to loyalty.

Key Points

  • Services based on local wisdom positively influence hospital image, leading to improved patient loyalty.
  • Holistic care significantly impacts both hospital image and satisfaction, strengthening patient relationships.
  • Data from 205 patients were collected using a quantitative cross-sectional design and analyzed with SEM-PLS.
  • The findings suggest that integrating cultural values with holistic care is crucial for improving hospital services.

Cite This Study

Cahyaningrum et al. (2025) studied this question.

synapsesocial.com/papers/68c199e29b7b07f3a061b2c8https://doi.org/10.37899/journallabisecoman.v6i3.2430
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Enhancing loyalty in Islamic hospitals: Exploring customer experience as mediating variables2024
  2. 2The Influence of Service Quality and Brand Image on Patient Loyalty Mediated by Patient Satisfaction (An Empirical Study on Patients at “X” Hospital in East Bekasi)2025
  3. 3Patient Satisfaction as a Mediator of Service Quality, Hospital Image, and Loyalty Among Participants of Indonesia’s BPJS Kesehatan Program2025 · 2 citations
  4. 4Service Quality and Cost of Care as Preferred Strategies for Patient Satisfaction and Loyalty: The Mediating Role of Brand Image and Perceived Value in Healthcare Services2025
  5. 5The Effect of Hospital Service Quality, Perceived Value, and Perceived Price on Patient Loyalty and Patient Satisfaction2025 · 1 citations