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This is a Literature Review study.

September 10, 2025

Design and Implementation of an ISO 9001:2015 Quality Management System in Various Organizational Sectors

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Analysis reveals that ISO 9001:2015 enhances customer satisfaction in various sectors, suggesting a flexible approach to quality management.

ISO 9001:2015 strengthens organizational processes, leading to improved customer satisfaction and efficiency.
A literature review highlighted successful implementations of quality management systems across diverse sectors.
Adopting appropriate methodologies and tools is crucial for continuous improvement and quality assurance.
The standard's flexibility makes it suitable for various types of organizations, unlike other rigid models.

Díaz‐González et al. (2025) studied this question.

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Analysis reveals that ISO 9001:2015 enhances customer satisfaction in various sectors, suggesting a flexible approach to quality management.