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The mediating role of job satisfaction on the effect of work-family conflict and work stress on turnover intention at PT QIS CERTI Indonesia

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Analysis reveals job satisfaction mediates the effects of work-family conflict and job stress on turnover intention at PT QIS CERTI Indonesia.

Job satisfaction mediates the relationship between work-family conflict and turnover intention.
Both work-family conflict and job stress significantly increase turnover intention.
The study used a sample of 52 employees and employed PLS-SEM for data analysis.
Understanding these factors can help reduce employee turnover and improve workplace satisfaction.

Ningrat et al. (2025) studied this question.

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Analysis reveals job satisfaction mediates the effects of work-family conflict and job stress on turnover intention at PT QIS CERTI Indonesia.