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This is a Qualitative Research study.

Strategy to Improve Public Service Performance at the Gorontalo City Police Propam

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Qualitative analysis identifies key strategies for enhancing public service performance in Gorontalo City Police, highlighting areas for improvement.

Improving public service performance relies on five core strategies in Gorontalo City Police Propam.
Performance targets remain unachieved despite clarity in vision-mission and innovative leadership strategies.
The customer strategy emphasizes accessibility of information and responsiveness to public feedback.
Cultural strategies aim to shift members' mindsets through spiritual guidance and adherence to transparency.

Mohammad et al. (2025) studied this question.

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Qualitative analysis identifies key strategies for enhancing public service performance in Gorontalo City Police, highlighting areas for improvement.