October 2, 2025Journal of Politics and Democracy

Improvement of Public Service Quality at the Public Service Mall of Luwu Regency

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BBBastian Bastian

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Implication

Descriptive qualitative analysis presents strategies to improve public service quality in Luwu regency, highlighting the role of accountability and community feedback.

Key Points

Five main strategies enhance public service quality, integrating performance and community engagement.
The core strategy focuses on employee performance and crucial infrastructure availability, driving overall service effectiveness.
A consequence strategy emphasizes the importance of accountability through e-government and community feedback mechanisms.
Utilizing the Community Satisfaction Index allows for a structured evaluation of service quality against public expectations.

Cite This Study

Bastian Bastian (2025) studied this question.

synapsesocial.com/papers/68de6f3683cbc991d0a223b7 https://doi.org/10.61183/polikrasi.v5i1.102

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Implication

Descriptive qualitative analysis presents strategies to improve public service quality in Luwu regency, highlighting the role of accountability and community feedback.

Improvement of Public Service Quality at the Public Service Mall of Luwu Regency

Discussion

Member takes

Implication

Key Points

Cite This Study

Improvement of Public Service Quality at the Public Service Mall of Luwu Regency

Discussion

Member takes

Implication

Key Points

Cite This Study

Also Consider

Also Consider