Qualitative literature review reveals flexible work arrangements improve job satisfaction in working mothers, suggesting improved organizational practices are needed.
Design:This paper employs a qualitative literature review design using secondary data from 70 peer-reviewed sources published between 1995 and 2024. It follows a thematic structure covering introduction, objectives, methodology, discussion, findings, and conclusion. An intersectional lens guides the analysis of gender, job roles, and caregiving status in flexible work settings. The design enables a critical understanding of FWAs and their impact on working mothers in the IT sector. Paper Type:This study is a qualitative literature review based on secondary data, aimed at critically analyzing existing scholarly research on flexible work arrangements, job satisfaction, and gendered workplace experiences among working mothers in the IT industry. Findings: The findings reveal that while flexible work arrangements enhance job satisfaction and work-life balance for working mothers in IT, their benefits are uneven due to organizational culture, managerial bias, and visibility stigma. Intersectional factors such as job level, caregiving intensity, and socioeconomic background further shape access and outcomes. Without structural support and inclusive practices, FWAs risk reinforcing existing workplace inequalities
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Crasta et al. (2025) studied this question.
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