This article demonstrates how effective volunteer management enhances community trust and program sustainability.
This article explores the strategic role of volunteer management in low-income and resource-constrained environments. It argues that recruitment, training, communication, and recognition are not administrative details but essential elements that determine program sustainability and community trust. Using theory and practice-based evidence, as well as a Southeast Asian case study, the paper shows how structured volunteer management can improve retention, stabilize programs, and amplify impact.
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Anna Neya Kazanskaia (2025) studied this question.
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