September 26, 2025Jurnal Administrasi NegaraOpen Access

Collaboration Between Hospitals and the Civil Registration Office in Providing Civil Administration Services

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The collaboration between hospitals and civil registration offices improves efficiency for obtaining civil documents.
Data collected through interviews and observations indicates challenges related to goal alignment and information systems.
Using Huxham's theory of collaborative advantage reveals the importance of managing culture and trust in partnerships.
The study highlights the potential of this model for enhancing public service delivery despite existing implementation challenges.

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This analysis shows effective collaboration in civil registration services for children, suggesting improvements needed in leadership and roles.

Widyawaty et al. (2025) studied this question.

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This analysis shows effective collaboration in civil registration services for children, suggesting improvements needed in leadership and roles.