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August 26, 2024Current Issues in Tourism

Exploring the reasons behind guests’ disregard for service robots in the hospitality: conceptualising the role of physical engagement in human-robot interaction

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Authors

ZZZhenzhong ZhaoSXShuang XinCKCatheryn Khoo‐Lattimore

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Cite This Study

Zhao et al. (2024) studied this question.

synapsesocial.com/papers/68e5aef2b6db643587547f4ahttps://doi.org/10.1080/13683500.2024.2393666
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Service robots and hotel brand engagement2025
  2. 2Hotel service robot–human interaction: when consumers simultaneously admire and fear robotic hospitality2026
  3. 3Hotel robotic services: enhancement or gimmick?2026
  4. 4Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services2024 · 8 citations
  5. 5Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction2024 · 9 citations