Navigating the Dynamics of Conflict in a State University: Analyzing the Types of Conflict and the Reasons Leading to Conflict Situations

This study critically analyzed the common types of conflicts encountered by respondents in the workplace, specifically in Isabela State University and the reasons behind these conflicts It utilized the descriptive qualitative method in exploring and analyzing the responses of 46 participants designated as deans and chairs of the different colleges in Isabela State University. The researcher explored the participants' responses by collecting information on their attitudes, beliefs and responses geared towards specific objectives. This method allowed the researcher to gather data from several sources to identify themes or patterns. Responses were collected from participants through an in-depth face-to-face and focus group interview utilizing semi-structured guide questions. The results showed the different types of conflict which are classified into data conflict, relational, value-based conflict and task conflict. It revealed that the varied reasons leading to conflicts are due to cultural differences and ideologies, communication problems, differing goals and objectives, personal differences, values and personal relationships, non-fulfillment of interests and needs, and social and organizational structures and power dynamics. The over-all discussion in the study is carefully drawn to show that the objectives are somehow related to each other such that the main objectives of the research are achieved, which are to specifically understand the concept of conflict and its various types, nature and characteristics as well as the reasons leading to conflict. the same may be used as basis for the organization to develop a more effective, responsive and comprehensive conflict handling strategy for a more productive and improved organizational performance.