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This research aims to analyze organizational culture and organizational culture obstacles that occur at PT Kereta Commuter Indonesia. PT Kereta Commuter Indonesia is a company that operates in the public transportation sector, especially commuter train services in the Jabodetabek area. Organizational culture is an important aspect that influences company performance, employee satisfaction, and the quality of service provided to customers. The method used in this research is a qualitative study in the form of interviews, observation, documentation and literature study methods.
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Putri et al. (2024) studied this question.
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