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July 15, 2024Journal of Promotion ManagementOpen Access

The Impact of SERVQUAL on Consumers’ Satisfaction, Loyalty, and Intention to Use Online Food Delivery Services

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Authors

DADenni ArliUniversity of TasmaniaPEPatrick van EschCoastal Carolina UniversitySWScott WeavenGriffith University

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Arli et al. (2024) studied this question.

synapsesocial.com/papers/68e6035db6db643587596d63https://doi.org/10.1080/10496491.2024.2372858
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