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August 29, 2024Jurnal Manajemen dan Pemasaran JasaOpen Access

Exploring customer satisfaction in online food delivery services: The role of product involvement, brand familiarity, and consumer attitudes

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UDUtari DewiDNDimas Angga Negoro

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Dewi et al. (2024) studied this question.

synapsesocial.com/papers/68e5a80ab6db643587541d2ahttps://doi.org/10.25105/v17i2.19883
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

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  4. 4The Impact of SERVQUAL on Consumers’ Satisfaction, Loyalty, and Intention to Use Online Food Delivery Services2024 · 34 citations
  5. 5The Impact of Service Convenience in Online Food Delivery Apps on Consumer Behavior in the Chinese Market: The Moderating Roles of Coupon Proneness and Online Reviews2025