The Moderating Effects of Emotio Sharing in the Relationship Between Coaching leadership and Organizational Commitment of Service Industry Workers

This research aims to explore coaching leadership and investigate the moderating influence of emotion sharing on the structural connections between coaching leadership sub-factors—direction, competency development, feedback, relationship building—and organizational commitment. Data analysis was conducted through surveys collected from 268 service industry employees in Jeju. The findings indicate, firstly, that coaching leadership sub-factors such as direction, competency development, and feedback positively influence organizational commitment. Secondly, it was revealed that emotion sharing partially moderates the relationship between coaching leadership and organizational commitment. From an academic standpoint, this study examines how emotion sharing moderates coaching leadership and organizational commitment within the service industry. The practical implications are the development and implementation of programs that cnhance the core competencies of coaching leadership in the service industry. As a factor promoting coaching leadership, a plan to enhance organizational commitment by improving should be devised.