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The global imperative for the digital transformation of Higher Education Institutions (HEIs) is evident, with Kazakhstan actively embracing digital solutions to enhance its higher education quality and adapt to the digital era's educational demands. However, the intricate nature of digital transformation demands a diverse skill set. Hence, recognizing essential competencies is vital for HEI leaders, educators, and staff to effectively oversee this process. This study aims to pinpoint the pivotal competencies required to manage digital transformation within Kazakh HEIs. The empirical data is collected through surveys and interviews with HEI stakeholders, encompassing leaders, managers, educators, and staff. The competencies are assessed using a quantitative scale based on the CEFR taxonomy, which categorizes proficiency from beginner to advanced levels. The study reveals critical insights into the proficiency levels of digital competencies among HEI stakeholders in the Republic of Kazakhstan. Across six key domains—professional engagement, digital resources, teaching and learning, assessment, empowering learners, and facilitating learners' digital competence—quantitative analysis highlights areas of strengths and weaknesses. This offers an evidence-based assessment of the current digital competence landscape within Kazakh HEIs. The findings have practical implications in shaping targeted training programs for HEI staff. By identifying areas of deficiency, the study aids in the development of tailored professional development initiatives. Ensuring HEI personnel possess requisite skills and knowledge vital for managing digital transformation, this research contributes to enhancing the effectiveness of digital leadership and management in Kazakh HEIs. As institutions continue to evolve in the digital age, the study's quantitative insights provide a foundation for fostering competent and confident management of digital transformation processes.
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Shildibekov et al. (2024) studied this question.
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