A Study on the Restaurant Kiosk Interface Design for Allergy Information

As globalization advances and the food industry grows, the incidence of food allergies increases, revealing inadequacies in how restaurants communicate allergen information, typically through posters or staff. This study aims to improve restaurant kiosk interfaces to better display food allergy information, enhancing consumer safety and decision-making. The research reviews existing literature on food allergies and kiosk usage, and assesses current restaurant practices and kiosk interface designs. Through focus interviews and surveys, it identifies shortcomings in kiosk labeling practices and proposes improvements. Design 1, featuring clear graphics, contrasting colors, and user-friendly buttons along with allergen screening and inquiry functions, was selected as the most effective, scoring an average of 3.67 points. This design not only raises service quality in restaurants but also boosts public food safety.