This study analyzes the impact of volunteerism and emotional regulation on job satisfaction and performance in 685 employees of an Indonesian agribusiness company.Employees selected as samples were obtained by being contacted via email, telephone and personal contact.Of the 685 questionnaires distributed, 252 valid questionnaires were obtained with a response rate of 36.78%.Survey data shows that volunteering directly increases satisfaction and productivity.Additionally, skillful emotional management positively influences engagement and outcomes.Furthermore, the level of satisfaction mediates the relationship between voluntary participation and regulatory capacity for individual contributions in the team.This research provides input for organizational policies that seek to encourage citizenship initiatives that promise tangible human capital benefits, beyond external strategic objectives.
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Lubis et al. (2024) studied this question.
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