Empathic empowerment: an exploration and analysis of a situated interaction through empathic modelling and role-play

Empowerment is crucial for eliciting designer empathy. This research explores a distinctive integration of empathic modelling and role-play, termed Empathic Empowerment. Through a qualitative study, this research introduces a novel evaluation system, entitled the Empathic Empowerment Scale, designed to support the optimal level of designer empathy in a situated interaction drawn from habitual user experiences. The goal of this research is to empower designers to create the next generation of human-oriented solutions with enhanced inclusivity and social value, through practical experiences.