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February 14, 2024Journal of Social ScienceOpen Access

The Influence Of Service Quality, Company Image And Consumer Trust On Customer Satisfaction Pt. Indonesian Commuter Trains

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DDDeby DharmawanHKHerry KrisnandiKDKumba Digdowiseiso

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Cite This Study

Dharmawan et al. (2024) studied this question.

synapsesocial.com/papers/68e7941db6db6435877058e0https://doi.org/10.46799/jss.v5i3.830
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1The Influence of Information Availability and Service Quality on Customer Satisfaction in Commuter Line Users (Study on JABODETABEK Commuter Line Train Customers)2025
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  3. 3Service Quality and Innovation as Drivers of Customer Loyalty2025 · 1 citations
  4. 4THE EFFECT OF SERVICE QUALITY, SERVICE RECOVERY, AND BRAND IMAGE ON RIDERSHIP LOYALTY MEDIATED BY RIDER SATISFACTION (STUDY ON MRT JAKARTA PASSENGERS)2023
  5. 5The Influence of Price Perceptions and Service Quality on KAI Access Online Ticket Purchasing Decisions with Trust as Mediation2024