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Evaluating Digital Readiness for Adopting Mobile-Based Public Service Information Systems in Rural Areas

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Mixed methods approach reveals barriers to digital adoption in rural areas, suggesting social support is key for transformation.

Digital literacy affects adoption of mobile-based public services, limiting engagement.
Barriers include unstable internet access and infrastructural constraints in rural areas.
Technology Readiness Index and SPSS analysis highlight community readiness dynamics.
Culturally sensitive approaches may enhance the effectiveness of digital transformation efforts.

Lukman Santoso (2025) studied this question.

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