What question did this study set out to answer?

The research aims to explore how quality management principles can enhance community development efforts.

A quality management based approach to community development

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The research aims to explore how quality management principles can enhance community development efforts.
Conducted a 4-year ethnographic action research project in a small village in Ireland.
Promoted the integration of quality management principles in community practices.
Developed a framework and terminology for applying quality concepts in community engagement.
Demonstrated that quality management and community development can coexist and benefit each other.
Established a mantra to guide community practices towards quality outcomes.
Facilitated understanding of complex community issues through a systems-oriented approach.

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Ethnographic action research demonstrates effective quality principles in community development, suggesting collaborative potential.

Robert (Bob) Kennedy (2026) studied this question.

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