What question did this study set out to answer?

This research aims to analyze how digitalization and leadership style affect employee performance, focusing on organizational commitment as a mediator.

February 28, 2026SHILAP Revista de lepidopterologíaOpen Access

The Effect of Digitalization and Digital Leadership Style Through Organizational Commitment Mediation on Employee Performance at PT. PLN (Persero) UP3 Situbondo

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This research aims to analyze how digitalization and leadership style affect employee performance, focusing on organizational commitment as a mediator.
Explanatory quantitative design used.
Data collected from 81 Customer Connection Service Officers via questionnaires.
Data analyzed using Structural Equation Modeling with Partial Least Squares approach.
Digital leadership style has a significant positive effect on employee performance.
Digitalization implementation enhances organizational commitment but does not directly improve performance.
Organizational commitment does not significantly affect performance or mediate the relationships between variables.

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Implication

Explanatory analysis shows digital leadership impacts employee performance, highlighting the importance of commitment.

Cite This Study

Pakerti et al. (2026) studied this question.

synapsesocial.com/papers/69a286eb0a974eb0d3c02453 https://doi.org/10.31538/iijse.v9i1.9623

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The Effect of Digitalization and Digital Leadership Style Through Organizational Commitment Mediation on Employee Performance at PT. PLN (Persero) UP3 Situbondo

Key Points

Discussion

Implication

Cite This Study

The Effect of Digitalization and Digital Leadership Style Through Organizational Commitment Mediation on Employee Performance at PT. PLN (Persero) UP3 Situbondo

Key Points

Discussion

Implication

Cite This Study

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