Presentation discusses marcomms' impact on user support and service experience at RENU, suggesting improvements.
This presentation was delivered at the joint SIG-MSP and SIG-Marcomms meeting on March 4, 2026 in Lisbon, Portugal. This presentation is about marcomms's involvement in user support at RENU, the Ugandan NREN, as well as the creation of landing pages and FAQs.
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Asiimwe et al. (2026) studied this question.
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