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This article explores servant leadership's impact on teacher retention and community building in K-12 education, suggesting a need for transformative leadership approaches.
The importance of a healthy K–12 education system cannot be overstated. In today’s world it is a prerequisite to social justice, democratic community, a thriving economy, and a flourishing society. Likewise, the importance of the school principal (Louis & Murphy, 2018; Smylie et al., 2020), for it is the principal who is most responsible for establishing the vision and overall ethos of the school (Bier et al., in press). Being the principal of a school is not only a critically important role, it is also an incredible rewarding position to hold. In a 2007 national poll by the University of Chicago, school administrators ranked in the top five of the most satisfying ways people make a living. In 2015 a survey of 25,000 users of the CareerBliss website School Principals were in first in rating their overall job satisfaction (Costa, 2015).Unfortunately, as personally and professionally fulfilling as working in schools can be, retention of both principals and teachers is a serious and growing problem for school districts across the United States, although it is most intense for those serving the poorest and lowest performing students (Hanushek et al., 2016; School Leaders Network, 2014).According to the Alliance for Excellent Education (2014), 23% of principals and 16% of teachers do not return to their placements from one school year to the next at a cost of nearly $3 billion per year. An often-cited Gallup poll reported that 7 out of 10 schoolteachers said they feel emotionally disconnected and/or dissatisfied with their workplace environments. In fact, of the surveyed professionals, teachers were least likely to feel their opinions counted at work, and the least likely to feel that their supervisor created an “open and trusting environment.” These findings are consistent with more than a decade of research on teacher turnover and retention in which the most often cited reason for teacher dissatisfaction was lack of administrator support (Boyd et al., 2011; Burkhauser, 2017; Zumwalt & Craig, 2005). These teachers reported a desire to have principals more actively engaged in mentoring but found a lack of support for their development and growth as professionals (Clifford et al., 2012; Johnson et al., 2012; Kraft et al., 2016; Rockoff, 2008). It seems that the oft-quoted business saying that “people don’t quit jobs, they quit their bosses” may hold true in education as well—teacher’s do not quit their schools they quit their administrators. There is a nationally recognized need for new approaches to school leadership to meet the current needs of our schools and students (Cherkowski & Walker, 2016; Levin et al., 2019; Murphy, 2002; Snodgrass, 2018). Many have recognized the need for new more supportive approaches to the leadership of schools if schools are to meet the many challenges of the 21st century (Hargreaves 2003; Walker & Sackney, 2007). This article argues that teachers, their students, and the institution of K–12 education, would be better served by principals educated and skilled in the practices of servant-leadership (SL)—a leadership philosophy that prioritizes ethical decision making, the building of community and the optimal development of all involved.After reviewing what amounted to the first 50 years of leadership literature, Fiedler and House (1988) concluded that the two major categories of leader behavior are task-accomplishment and interpersonal relationships. This is consistent with earlier research establishing leadership behaviors as those oriented toward employee consideration and task-focused initiating structure (Fleishman, 1953), and more recent scholarship indicating that the three salient components of effective leadership are those focused on people, tasks, and organizational change (Yukl & Mahsud, 2010). A variety of theories have emerged in the leadership literature (Dinh et al., 2014), but few of them encompass these three foci, with most instead emphasizing the performance dimension. For instance, the predominant leadership theory in both the business and educational literature for the past twenty years has been transformational leadership (Lee, 2014; Lowe & Gardner, 2001). This approach focuses on organizational tasks and change while lacking commitment to the well-being of people within the organization or stakeholders beyond the organization (Bass, 1997; Carlson & Perrewe, 1995; Stephens et al., cited in Yukl, 1999).In fact, a major criticism of transformational leadership theory is that it lacks a moral imperative (Huizanga, 2016; Schneider & George, 2011). While incorporating modern organizational concepts of worker autonomy, shared leadership, consensus and participative decision making, the theory emphasizes a leader’s prioritization of organizational goals, such as increasing shareholder profit for corporations, crime elimination in law enforcement, or increasing academic achievement in schools. Thus transformational leadership allows, if not encourages, the manipulation and exploitation of internal as well as external resources, including people and communities, in the service of achieving these goals. Beyond this criticism, this theory has recently been questioned for its theoretical basis and methodological validity (Van Knippenberg & Sitkin, 2013). These issues, combined with a recognized need for leadership to be more concerned with the good of the broader society (Nohria & Khurana, 2010), has led leadership scholars to search for alternative paradigms that might better meet the needs of modern society as it seeks to ameliorate the causes and consequences of globalization, social injustice, environmental degradation, and poverty.It has become abundantly clear that injustice—in the form of differential opportunity for males and females and systems of racially biased exclusion from power and resources—is entrenched in the structure and policies of our society. Additionally, these historical and unjust dynamics are commonly reflected in the goals and processes of our organizations, including private business, public education, and governmental entities. A commitment to social justice, therefore, requires a willingness to do things differently in how one conceptualizes the mission of an organization, how processes are crafted with an eye to consequences, and how administrators relate to employees, those served by the organization, and the larger community. I submit that servant leadership (SL) is the only widely explicated leadership style that holds leaders to a social justice perspective of equity, inclusion, empowerment, and community health, while including all the progressive structures that have made transformational leadership popular and effective.Although the concept of servant leadership is ancient, having been expressed by every major religion since 570 B.C.E., the term servant-leader as a specific leadership style is credited to Robert Greenleaf, a retired AT&T executive (Frick, 2013; Spears, 2005). Greenleaf articulated his conception of servant-leaders and servant-institutions in a series of essays: The Servant as Leader (1970), Institution as Servant (Greenleaf, 1976) and Servant-Leadership (1977).Greenleaf conceptualized servant-leadership as a virtue-based philosophy and style of leadership in which leaders focus on relationships and persuasion rather than command and control. Greenleaf centered the moral authority, rather than the positional authority, of the individual as the only legitimate justification for leadership (Lanctot & Irving, 2007; McMahone, 2012; Page & Wong, 2000; Poon, 2006):Since the publication of Greenleaf’s essays servant-leadership has been practiced in innovative and successful corporate settings including Southwest Airlines, Marriott International, and Starbucks.The servant-leader seeks what will bring about the highest good for the people in the community, and pursues that good in the face of obstacles, not for personal reward, but for the growth and well-being of the members of the community:Servant-leaders take a holistic approach to work and see themselves as stewards of the people and the resources entrusted to them (Van Dierendonck, 2011).Servant-leaders concern themselves with organizational performance metrics, not just for the sake of success, but also because a failing organization cannot serve. 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Melinda C. Bier (2021) studied this question.
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