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Literature review analyzes workplace inclusion factors, revealing insights for academics and practitioners.
Purpose This article structures findings on inclusion in the workplace across different levels of analysis to enhance understanding of its multilevel nature. Design/methodology/approach A narrative literature review synthesizes existing theories and bridges perspectives on inclusion in the workplace. Findings The individual sense of inclusion is characterized by belonging, uniqueness and acceptance. Interpersonal and organizational factors influence individual experiences through mechanisms such as inclusive behaviors, leadership and practices. Contextual differences in norms, values and power further shape the processes of including and being included. Originality/value Literature on inclusion is structured to help academics and practitioners narrow the gap between individual experiences and organizational aims related to inclusion.
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Rintala et al. (2026) studied this question.
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