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March 26, 2026VINE Journal of Information and Knowledge Management Systems

Bug or feature? Investigating the impact of generative AI on knowledge creation in software engineering

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Authors

KKKathrin KirchnerCenter for Clinical & Basic ResearchEBEttore BolisaniUniversity of PaduaTKTomas Cherkos KassanehBahir Dar University

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Implication

Exploratory research reveals how generative AI affects knowledge creation processes in software engineers, suggesting new insights for effective integration.

Key Points

  • This paper explores the impact of generative AI on the processes involved in organizational knowledge creation.
  • Exploratory research using semi-structured interviews.
  • Involvement of 22 software engineers regularly using generative AI tools.
  • Thematic analysis of transcribed interviews through the SECI model.
  • Findings indicate the strengths and weaknesses of generative AI in reshaping knowledge conversion modes.
  • Introduced a GenAI-impacted SECI model to illustrate changes in organizational knowledge dynamics.
  • Contributions enhance understanding of generative AI's role in knowledge creation.

Cite This Study

Kirchner et al. (2026) studied this question.

synapsesocial.com/papers/69c4cc85fdc3bde448917ddchttps://doi.org/10.1108/vjikms-05-2025-0209
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