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The research aims to explore the socio-economic conditions of dispatch drivers in Jakarta amid the Covid-19 pandemic.

April 4, 2026Open Access

Intrim Report on the Use of Dispatch Application by Drivers in Jakarta 2021

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The research aims to explore the socio-economic conditions of dispatch drivers in Jakarta amid the Covid-19 pandemic.
Conducted online surveys via Google Forms and WhatsApp in July 2021
Sample included 50 dispatch drivers in Jakarta
Research focused on socio-economic backgrounds and employment status
Findings indicate significant challenges in drivers' socio-economic backgrounds
Identify an increase in disguised unemployment due to the Covid-19 economic crisis

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Online research finds socio-economic challenges and unemployment among drivers in Jakarta, highlighting urgent needs.

AZUMA et al. (2022) studied this question.

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