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September 1, 1994Journal of Services Marketing

The Importance of Servicescapes in Leisure Service Settings

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Authors

KWKirk L. WakefieldBaylor UniversityJBJeffrey G. BlodgettUniversity of Houston - Victoria

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Wakefield et al. (1994) studied this question.

synapsesocial.com/papers/69dd29c07808b00a4799b41ehttps://doi.org/10.1108/08876049410065624
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Measuring Service Quality: A Reexamination and Extension1992 · 8,960 citations
  2. 2Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1993 · 1,981 citations
  3. 3Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience1991 · 1,234 citations
  4. 4A description of the affective quality attributed to environments.1980 · 1,249 citations
  5. 5The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting1992 · 362 citations