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May 8, 2026MDM Policy & PracticeOpen Access

Medicare Part D Beneficiaries’ Experiences with Making Complex Insurance Plan Choices: A Qualitative Interview Study

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Authors

WBWändi Bruine de BruinNHNathan HodsonLRLila Rabinovich

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Overview

Qualitative interviews explore how Medicare Part D beneficiaries navigate plan selection, suggesting policy improvements.

Key Points

  • This study aims to understand the real-world experiences of Medicare Part D beneficiaries in making insurance plan choices.
  • Conducted phone interviews with 20 Medicare Part D beneficiaries aged 57 to 86 years.
  • Participants were recruited through the Understanding America Study.
  • Examined decision-making strategies and challenges in choosing insurance plans.
  • Eleven interviewees stayed with their first plan, while nine switched to another plan.
  • Both groups applied similar decision-making strategies, leading to mixed outcomes.
  • Beneficiaries often found decision-support tools to be confusing and time-consuming.

Cite This Study

Bruin et al. (2026) studied this question.

synapsesocial.com/papers/69fd7e79bfa21ec5bbf06a56https://doi.org/10.1177/23814683261441269
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