A Brief Study on Measures to Improve the Claims Adjustment System

Q: What does this research mean for the field?

The Korean claims adjustment system lacks independence and objectivity due to the dominance of insurance company-employed adjusters, necessitating systemic reforms such as guaranteeing policyholders' rights to appoint independent adjusters and standardizing remuneration. Novelty: ClaimNovelty.SYNTHESIS. Consensus alignment: ConsensusAlignment.NEUTRAL.

JI HOON YANG

doi:10.29305/tj.2026.05.213.568

May 18, 2026The Justice

A Brief Study on Measures to Improve the Claims Adjustment System

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Key Points

The aim is to identify issues in the current claims adjustment system and propose improvements for independence and fairness.
Comprehensive analysis of the current legal framework governing claims adjustment.
Review of proposed changes in the 2024 insurance law.
Identification of key areas for improvement in the claims adjustment process.
Highlighted the low utilization percentage of independent adjusters, impacting objectivity.
Outlined specific legal reforms to enhance independence and fairness in claims assessment.
Proposed standards for remuneration and qualifications to strengthen the system.

Implication

This brief study analyzes improvements in claims adjustment systems, suggesting enhancements for better consumer protection.

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Cite This Study

JI HOON YANG (2026) studied this question.

synapsesocial.com/papers/6a0d50cdf03e14405aa9cd3f https://doi.org/10.29305/tj.2026.05.213.568

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A Brief Study on Measures to Improve the Claims Adjustment System

Key Points

Implication

Discussion

Cite This Study

A Brief Study on Measures to Improve the Claims Adjustment System

Key Points

Implication

Discussion

Cite This Study

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