This article draws upon the utopian studies literature to integrate two strands of contemporary consumer research, the study of place and space and the analysis of consumer/marketer relations. Based on a longitudinal study of a festival shopping mall, we provide an emergent theory of how the utopian marketplace is experienced, a theory that hinges around three interlinked conceptual categories: sensing displace, creating playspace, and performing artscape, which are subverted by the center management's maladroit refreshment of the retail offer. The relevance of this theorization for place-based scholarship, together with its implications for researchers of consumer/marketer relations, is also discussed.
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Maclaran et al. (2005) studied this question.
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