Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
July 1, 2001Journal of Consumer Marketing

Switching barriers in consumer markets: an investigation of the financial services industry

View Full Paper
Ask AI
Bookmark
Share

Authors

MCMark ColgateUniversity of Houston - VictoriaBLBodo LangMassey University

Discussion

Loading...

Member takes

Implication

Key Points

Key points are not available for this paper at this time.

Cite This Study

Colgate et al. (2001) studied this question.

synapsesocial.com/papers/6a11ddda3e1890633cb4dd9ehttps://doi.org/10.1108/07363760110393001
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 3 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Effects of Time and Memory Factors on Response in Surveys1973 · 452 citations
  2. 2Defensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis1987 · 1,262 citations
  3. 3Consumer Responses to Dissatisfaction in Loose Monopolies1985 · 152 citations