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April 1, 2000Teaching and Learning in Medicine132 citations

Response Rate Comparisons of E-Mail- and Mail-Distributed Student Evaluations

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APAnthony M. PaoloOffice of EducationGBGiulia BonaminioUniversity of KansasCGCheryl GibsonUniversity of Kansas Medical Center

Key Points

  • To compare the effectiveness of e-mail versus mail in collecting curriculum evaluations from medical students.
  • Curriculum evaluations sent to 4th-year medical students, randomly assigned to e-mail or mail groups.
  • Evaluation response rates compared between the two methods.
  • Mailed evaluations had a higher return rate.
  • Fewer students omitted items in mailed evaluations.
  • Responses to open-ended questions were shorter in e-mails.

Abstract

BACKGROUND: The proliferation of electronic information delivery systems has led to increasing use of e-mail as a rapid method of gathering information. Little research has been conducted on the use of e-mail for collecting curriculum evaluations. PURPOSE: To compare e-mailed and mailed educational evaluations for 4th-year medical students. METHODS: Curriculum evaluations were sent to 4th-year medical students who were randomly assigned to receive the survey either by mail or e-mail. RESULTS: Mailed evaluations yielded a higher return rate, fewer number of students omitting items, and shorter responses to an open-ended question than evaluations completed via e-mail. CONCLUSIONS: Although the findings have limited generalizability because of low response rates and small sample sizes, the results suggest caution when using e-mail to collect curriculum evaluations from 4th-year medical students.

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Cite This Study

Paolo et al. (2000) studied this question.

synapsesocial.com/papers/6a127cf7d3ce54256966c872https://doi.org/10.1207/s15328015tlm1202_4
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