Can creativity, responsibility and skills guarantee better job performance of pharmacists? a cross‒sectional study from Pakistan

Job performance is considered as a multi-dimensional concept describing the extent to which employees fulfill their responsibilities, by using their creativity, productivity and problem solving skills. The present study was designed to assess the job performance of pharmacists working in different fields in twin cities of Pakistan. A descriptive crosssectional study design was to assess the job performance of pharmacists working in different fields in twin cities i.e. Islamabad (Federal Capital) and Rawalpindi (Twin City) of Pakistan. Sample size was calculated to be 382 pharmacists to achieve 95% confidence level with 5% margin of error. The performance of these 382 selected respondents was evaluated by using Performance Evaluation Questionnaire (PEQ) requested to be filled by their respective reporting managers. After data collection, data was cleaned, coded and analyzed using SPSS version 21. Results showed that creativity was found above average among pharmacists with mean score (15.64.32), job responsibility (14.64.35) and management skills (20.85.63) were also above average. The overall job performance (51.113.21) of pharmacists was also found adequate. The results of the present study concluded that of pharmacists was above average. Although, the pharmacists were creative, responsible and possessed managerial skills but still these expertise's needs to be further enhanced through extensive training and continuous professional development programs.