What question did this study set out to answer?

To identify factors that drive employee resistance during digital transformation and determine actionable strategies to mitigate resistance while promoting employee well-being.

March 17, 2025Information Technology and PeopleOpen Access

Mitigating employee resistance and achieving well-being in digital transformation

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To identify factors that drive employee resistance during digital transformation and determine actionable strategies to mitigate resistance while promoting employee well-being.
Conducted a qualitative multiple case study examining data collected from ten industrial companies in Finland.
Identified critical factors driving resistance across individual, organizational, and technological levels.
Identified three primary mitigation strategy components—learning, communication, and participation—that reduce resistance and actively support employee well-being.

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Implication

Multiple case study reveals drivers of employee resistance to digital transformation in industrial companies, highlighting learning, communication, and participation to support well-being.

Cite This Study

Valtonen et al. (2025) studied this question.

synapsesocial.com/papers/6a1d2ccc5b7fddc35204efa7 https://doi.org/10.1108/itp-05-2024-0701

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Implication

Multiple case study reveals drivers of employee resistance to digital transformation in industrial companies, highlighting learning, communication, and participation to support well-being.

Mitigating employee resistance and achieving well-being in digital transformation

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Implication

Cite This Study

Mitigating employee resistance and achieving well-being in digital transformation

Key Points

Discussion

Implication

Cite This Study

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