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We develop a lean index to assess the leanness level of the organisation in sustaining lean transformation. This 'lean index' is developed from theory, and is quantified using a multi-criteria approach i.e., analytic network process (ANP). This index provides a useful measure for sustainable lean performance because it adopts a holistic approach of performance measurement based on the socio-technical perspective which considers the interdynamics of human, system and technology.
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Wong et al. (2012) studied this question.
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