A model of successful factors towards e-government implementation

Some state, national and local governments around the world have long played active roles in the use of Information Technologies (IT) to stimulate economic development. Electronic government utilises IT to provide all the access to a wide range of public services. Governments see IT as a way to improve the quality of life of their citizens. Today governments at all levels respond to millions of citizen demands electronically. Many public organisations are implementing Electronic Government (e-government) projects. There is a need to put forward a conceptual model focusing on steps towards implementing more successful e-government projects. The paper argues that several key success factors are appropriate for e-government implementation. About 12 e-government websites were examined upon those key success factors. This paper puts forward a conceptual model for a better implementation of electronic government.