Business process modelling using ARIS: process architecture

Purpose Academic libraries have witnessed huge changes due to internal and external factors. Recent evidence shows that there is a lack of interest in process analysis within academic libraries. There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of the process architecture. The paper aims to discuss this issue. Design/methodology/approach The modelling tool used is Architecture of Integrated Information Systems (ARIS). Findings ARIS can provide a process architecture and design for academic libraries that might raise questions later about procedures and some inefficiencies. Research limitations/implications Library managers might need to learn new techniques. Originality/value There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of the process architecture. This research examines business process modelling for academic libraries, focusing on the process architecture, as a way of visualizing, understanding and documenting processes.