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June 7, 2026Diabetes

1991-P: eHealth Service Utilization among Adults with Diabetes in the U.S: Analysis of National Health Information Survey (NHIS) Data, 2022–2024

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Authors

NONicholas OforiIAI AliPAPATRICIA O. AKYEAMPONG

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Overview

This analysis estimates eHealth service use in adults with diabetes, highlighting disparities in engagement based on demographics and health literacy.

Key Points

  • This study aims to estimate the prevalence of eHealth service use among U.S. adults with diabetes and identify associated sociodemographic factors.
  • Analyzed pooled data from 9,939 adults aged 20 years or more with self-reported diabetes using NHIS data from 2022-2024.
  • Outcomes included email communication, online health information seeking, checking test results online, and completing medical appointments online.
  • Used multivariable Poisson regression to estimate adjusted prevalence ratios.
  • Older adults had lower eHealth engagement, with reduced email communication (PR 0.72, 95% CI 0.65-0.80) and online information seeking (PR 0.75, 95% CI 0.69-0.82).
  • Women had higher eHealth service use across all modalities (PR 1.09-1.18).
  • Insurance status affected engagement: uninsured adults had lower participation (PR 0.68, 95% CI 0.50-0.93).

Cite This Study

Ofori et al. (2026) studied this question.

synapsesocial.com/papers/6a250ae37def13d035e1aeb0https://doi.org/10.2337/db26-1991-p
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Telehealth Utilization and Patient Experiences2026
  2. 2Telehealth Utilization and Patient Experiences: The Role of Social Determinants of Health Among Individuals with Hypertension and Diabetes2024
  3. 3Racial and Geographic Disparities in Internet Use in the U.S. Among Patients With Hypertension or Diabetes: Implications for Telehealth in the Era of COVID-192020 · 63 citations
  4. 4Racial and ethnic disparities in diabetes-related healthcare service use2026
  5. 5Digital Engagement in Diabetes Care: A Multi-Domain Analysis of Psychosocial and Clinical Determinants2026