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June 14, 2026International Journal of Economics and Business ResearchOpen Access

Building innovative employees: the influence of psychological safety, psychological capital, and intrinsic motivation in the banking sector

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Authors

TNTrung Thanh NgoHo Chi Minh City Open UniversityTNTam Thanh Thi NguyenPNPhan Thu Hang NguyenSaigon University

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Implication

Mixed-method study examines innovative work behaviour in bank employees, highlighting psychological safety and capital's roles.

Key Points

  • This research aims to explore how psychological safety and psychological capital influence innovative work behaviour among banking employees.
  • Mixed-method design employed for data collection and analysis.
  • 305 valid questionnaires from bank employees analyzed using PLS-SEM with a two-stage approach.
  • Psychological capital modeled as a higher-order construct including self-efficacy, hope, resilience, and optimism.
  • Psychological safety positively affects psychological capital and innovative work behaviour.
  • Psychological capital positively influences intrinsic motivation, which in turn also positively affects innovative work behaviour.
  • Joint mediation observed where psychological capital and intrinsic motivation mediate the relationship between psychological safety and innovative work behaviour.

Cite This Study

Ngo et al. (2026) studied this question.

synapsesocial.com/papers/6a2e47f9b1cc60ccdea8c5achttps://doi.org/10.1504/ijebr.2026.154084
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