Review highlights AI's automation in product platform design, exposing gaps for collaborative integration.
This paper reviews 89 studies on AI in product platform design, further focusing on 21 multi-domain contributions. The dominant archetype is AI as a Tool × Method × Solution Proposal, with AI mainly used for automation and optimization. Collaborative roles remain rare, especially in requirements and architecture phases. Robust evaluation of AI benefits is largely missing, revealing an automation-centric paradigm and key gaps for co-intelligent, cross-domain platform development.
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Panarotto et al. (2026) studied this question.
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